Privacy Policy

Welcome to Sicily Destinations by Dhalia. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect the information you provide to us through our website, communications, and services.

1. Who We Are

Sicily Destinations by Dhalia is a division of Dhalia Real Estate Services Ltd, focused on promoting and facilitating travel, lifestyle, and property opportunities across Sicily.

For data protection purposes, Dhalia Real Estate Services Ltd is the data controller of your personal information.

2. Information We Collect

We collect personal information when you:

• Visit or browse our website

• Fill out forms (e.g. contact, enquiry, newsletter sign-up)

• Communicate with us via email, phone, or messaging apps

• Register for events or request property viewings

The information may include:

• Full name

• Email address

• Phone number

• Location

• Property or travel preferences

• Any other details you voluntarily provide

We may also collect technical data (e.g. IP address, browser type) through cookies and analytics tools.

3. How We Use Your Information

We use your information to:

• Respond to your enquiries

• Provide property listings, travel offers, or event information

• Personalise your experience

• Improve our services and website

• Comply with legal obligations

We do not sell or rent your personal data to third parties.

4. Legal Basis for Processing

We process your personal data based on:

• Your consent (e.g. when subscribing to our newsletter)

• Our legitimate interests (e.g. responding to enquiries, improving services)

• Legal obligations (e.g. fraud prevention, compliance)

5. How We Share Your Information

We may share your data with:

• Affiliated agents or property partners

• Service providers who help us manage our website or communications

• Legal authorities, where required by law

All third parties are required to respect your data and process it in accordance with this policy.

6. International Transfers

Your data may be transferred to or accessed from countries outside the European Economic Area (EEA). Where this happens, we ensure adequate safeguards are in place, such as Standard Contractual Clauses (SCCs).

7. Data Retention

We retain your personal data only as long as necessary for the purposes for which it was collected, or to comply with legal, accounting, or reporting requirements.

8. Your Rights

Under applicable data protection laws (e.g. GDPR), you have the right to:

• Access your personal data

• Correct inaccurate information

• Request deletion of your data

• Object to processing

• Withdraw consent at any time

• Lodge a complaint with a supervisory authority

To exercise any of these rights, please contact us at privacy@dhalia.com.

9. Cookies

We use cookies to enhance your experience, analyse site usage, and deliver tailored content. You can control cookie preferences through your browser settings.

For more information, please see our [Cookie Policy].

10. Security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, or misuse.

11. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Effective Date”.

12. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Dhalia Real Estate Services Ltd
Email: privacy@dhalia.com
Phone: +356 21490681
Website: www.sicilydestinations.com